In my
opinion, not enough attention is given to the design of TML
classrooms. Issues of functionality and aesthetics are
usually only peripherally discussed. Rarely is the opportunity
provided to build a TML classroom entirely from scratch.
Usually, we have to adapt an existing space.
For the sake of discussion, let's
assume you've been assigned the task of designing a
technology-enhanced classroom at your institution. That's an
assignment I've had several times over the years. The most
recent classroom came online at the
University of Arkansas
in 1999. A new facility opened concurrent with my
arrival. While the new TML classroom had a good start with the
technology, almost $200,000 was invested in improving it and
making it ready for distance delivery of courses and
programs. At Ohio University in the mid-90's was an
opportunity to design a TML classroom from the ground up.. If
you'd like to take a look at it, just go to the
OU photos.
A few years before that I helped design the
TML classrooms at
Ball State University.
By the way, you may notice I
use the phrase "TML Classroom" even when referring to a distance
education facility. Some people use "Smart Classroom" or "Teleclassroom"
or something similar. I avoid describing it in terms of the
delivery method. I think it's important to keep separate the
classroom technology from the delivery technology if it's used
for distance education. A fundamental concept is to build in
the flexibility to connect the room to a variety of delivery
methods--satellite, compressed video, microwave, ITFS, Internet,
or whatever. If you have a "Compressed Video Classroom" you
have severely limited your flexibility. Distance education--in
regards to live (synchronous) courses--is moving to a model
whereby courses are transmitted simultaneously via multiple
delivery methods. In addition, the classroom is usually used
for non-distance courses. "Multifunction" and "flexible" become
key words in the design.
Key Design Steps:
User Input
Very early in the design phase you need to start discussions
with faculty. Especially if you've had faculty teaching
technology-enhanced courses prior to this point, they can offer
specific likes and dislikes. They're the users. They have to
be involved. In addition, feedback from students can be very
helpful. They, too, are users. Both of these groups see a
classroom like this from a different perspective than you or I.
Learn from Others
Another early step should be to look at other TML classrooms at
other institutions. What have those people learned? Talk not
only with staff but faculty, as well. What would they do
differently? Don't reinvent the wheel. Use the experience of
others.
Quality Determination
A third step should be to define the quality level of the
technology. Does it need to be broadcast-quality? Will you be
originating satellite teleconferences? Will you be videotaping
for later editing and distribution? The answers to those and
similar questions will have a definite impact on the cost. It
will also determine the flexibility of the room.
Focus on the Students
An underlying consideration throughout this process, if the
classroom will be used for distance delivery, should be how well
the TML classroom will "work" for the distant students. What
will the quality of the audio and video be for them? How well
will they be able to hear and see students at other sites? How
well will the instructor be able to see and hear the distant
students? Just as you design a DE course for the distant
students, you design the classroom that way, as well. |